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Conducting Client Interviews

In this module, participants will practice utilizing a strengths-based approach in different types of client interviews and identify and connect clients to appropriate resources.
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What's Included

Identify Types

Identify different types of client interviews and what to include in three-part sessions with clients.

Utilize a Strengths-Based Approach

Utilize a strengths-based approach with clients, focusing on positive client attributes.

Collect Resources

Collect and connect clients to appropriate resources and maintain a resource guide.
Meet the Subject Matter Expert

Alissa Rankin

Alissa is a Program Specialist for the Center for Public Health Initiatives at the Wichita State University’s Community Engagement Institute. She works on the statewide Community Health Worker workforce initiatives and systems development. Previously, Alissa worked at the Sedgwick County Health Department, managing several programs, including the Chronic Disease Self-Management Program and the Oral Health Education Program. Over her 17 years in public health, Alissa has been employed by the University of Kansas School of Medicine in Wichita and the Kansas Department of Health and Environment. She’s also volunteered for the American Cancer Society and the Susan G. Komen Breast Cancer Foundation. Due to her time while studying abroad in Quito, Ecuador, in 2003, she has developed a deep passion for disparate populations and addressing health inequities. Alissa earned a Bachelor of Science in Biology in 2004 from Southwestern College in Winfield, KS, and a Master of Public Health from the University of Northern Colorado in Greeley, CO, in 2006.
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The content in this module has been compiled from the Foundations for Community Health Workers, 2nd edition textbook. Some verbiage incorporated has been prepared by CGA Consulting for the Kansas City Regional Community Health Worker Collaborative sponsored by the Mid-America Regional Council. CGA’s work was originally made possible through grants from the Health Forward Foundation and the Mid-America Regional Council. Individual supplemental materials were selected by or created by each contributing subject matter expert.
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This module was developed with funds in part by the Office of Minority Health at the US Department of Health and Human Services (HHS) under 93.137 Community Program to Improve Minority Health in partnership with Lincoln-Lancaster County Health Department. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HHS or the U.S. Government.